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Los Angeles > Jobs > Resumes, Freelance > IT Nerd/Geek, System/Network Specialist, Help Desk Technician

IT Nerd/Geek, System/Network Specialist, Help Desk Technician


Los Angeles, CA • 08/29/2007

Objective: Seeking an position to utilize and improve my skills in information systems, system analysis, and network administering in the information technology field.



Education:

California State Polytechnic University, Pomona Fall 2003 – Spring 2007

Bachelor of in Business Administration with concentration in Computer Information Systems



Experience:

City of Torrance, Carson, CA August 2006 – June 2007

Network Administrator Assistance/Help Desk Technician (Paid Intern)

• Maintain, troubleshoot, and monitor ISA Server 2004, File Server, Windows 2003 PDC Server, Windows 2000 Lab Member Server, Exchange Server 2003, Web Server, and SQL Server.

• Assist in proposals for additional upgrades, equipment, and changes to make network and company more efficient

• Assist in servicing users on personal computers with hardware, software, and peripheral equipment and troubleshooting

• Maintain inventory records, training and technical documents, and support requests

• Provide user training and helpdesk support for computer-related products

• Provides computer support to various local offices within the network



Jose Coffee, City of Industry, CA Summer 2005

Web Developer

• Designed and created a full website for information purposes



Big Kid Store, Los Angeles, CA October 2002 - Present

Self-employed owner, Website Developer, & Webmaster

• eCommerce based store

• Created, designed, and maintained a full eCommerce website

• Package and ship customer packages and handle all retail based aspects of company



Technical Skills

• Operating Systems: DOS, Microsoft Windows, Basic knowledge of Linux

• Databases: MS-Access, SQL Server, ERWIN

• Programming languages: HTML, knowledge of basic Java, Flash, Macromedia Dreamweaver 8.0 & Fireworks 8.0, Microsoft FrontPage, Rational Rose

• Additional Software: ISA Server 2004, Exchange Server 2003, Macromedia Captivate, Macromedia Breeze

• Other: Computer hardware, maintenance & repair, Microsoft Office applications, good verbal & writing communication skills, knowledge of Local Area Networks & WiFi, good team player, knowledge of Adobe Photoshop CS



Extracurricular/Miscellaneous

• Spring 2006 – Present: Management Information Systems Student Association (MISSA) member

• Spring 2006 – Present: Students With Interest For Telecommunication (SWIFT) member

• Over 12 years of computer experience and exposure

Located: Los Angeles, CA


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