The Writers Store, the leading provider of essential tools for writers and filmmakers, is seeking a fulltime Order Entry / Customer Service team member. This is the perfect opportunity to turn your professional experience along with your hobby or interest in writing/filmmaking into a well-paying, exciting job. A knowledge and passion for screenwriting and or filmmaking is desired.



Job Responsibilities:

• Daily processing of Internet orders, following detailed procedures, with special attention to accuracy and timeliness.

• Assist customers via phone and email regarding order status, changes and details.

• Educate writers and filmmakers regarding tools and solutions for their craft.

• Participate in telemarketing, store activities, and other special promotions to assist in lead generation, increased sales, and retention.



Minimum Qualifications:

• Must possess excellent written communication skills.

• Ability to succeed in a fast-paced environment with a high degree of multi-tasking.

• Ability to analyze customer needs, and present solutions through delivery of our products and services.

• Must possess excellent oral and presentation, interpersonal, and organizational skills.

• MS office experience required. Proficiency in using multiple computer-based systems preferred.

• Positive attitude with a skill for finding solutions to everyday issues.

• College degree desired.





We Offer:

Paid vacation

Self-managed retirement plan

Health Plan with company participation

Employee purchase program

Education Assistance